Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
FREE Delivery is for UK mainland ONLY.
Delivery charges may vary depending on your delivery location.
Shipping charges for your order will be calculated and displayed at checkout.
For Next Working Day delivery order must be placed before 14:00 (local time UK).
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
Gearbox Oils LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Gearbox Oils LTD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim. All the the necessary assistance would be provided.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
If you have any additional questions please, contact us.